{"id":41804,"date":"2026-07-21T07:48:43","date_gmt":"2026-07-21T12:48:43","guid":{"rendered":"https:\/\/onoolmarket.com\/ma\/?page_id=41804"},"modified":"2026-07-21T07:48:44","modified_gmt":"2026-07-21T12:48:44","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/onoolmarket.com\/ma\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-e6b4631f\"><strong>Privacy Policy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-cabeb533\"><em>Effective as of 7\/21\/2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-57ebdb48\">This Privacy Policy explains how Onool (&#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) collects, uses, and protects your information when you visit our website or use our food delivery membership service (the &#8220;Service&#8221;).<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-4c201e64\"><strong>1. Information We Collect<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0f400192\"><em>Information you provide directly:<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Account information (name, email, phone number, password) when you register<\/li>\n\n\n\n<li>Delivery address and delivery instructions<\/li>\n\n\n\n<li>Payment information, processed securely through Stripe \u2014 <strong>we do not store your full payment card details on our servers<\/strong><\/li>\n\n\n\n<li>Order history and preferences<\/li>\n\n\n\n<li>Communications you send us (customer service inquiries, feedback)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a615bc66\"><em>Information collected automatically:<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Device and browser information, IP address, and general location<\/li>\n\n\n\n<li>Site usage data (pages visited, time on site) via cookies and Google Analytics<\/li>\n\n\n\n<li>Order and delivery activity within your account<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-16cddf82\"><strong>2. How We Use Your Information<\/strong><br>We use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create and manage your account and membership<\/li>\n\n\n\n<li>Process and deliver your orders<\/li>\n\n\n\n<li>Communicate with you about your orders, account, or membership status<\/li>\n\n\n\n<li>Send you promotional emails, where you&#8217;ve opted in (see Section 5)<\/li>\n\n\n\n<li>Track and administer points, rewards, or membership benefits<\/li>\n\n\n\n<li>Improve our website, service area planning, and delivery operations<\/li>\n\n\n\n<li>Detect and prevent fraud or misuse of the Service<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c2be7fe1\"><strong>3. How We Share Your Information<\/strong><br>We share information only as needed to operate the Service:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Restaurant partners<\/strong> \u2014 to prepare and fulfill your order<\/li>\n\n\n\n<li><strong>Delivery personnel\/logistics partners<\/strong> \u2014 to complete delivery<\/li>\n\n\n\n<li><strong>Stripe<\/strong> \u2014 to process payments securely<\/li>\n\n\n\n<li><strong>Service providers<\/strong> \u2014 for hosting, analytics (Google Analytics), customer support, and email communications<\/li>\n\n\n\n<li><strong>Legal purposes<\/strong> \u2014 if required by law, subpoena, or to protect our rights or the safety of others<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e0984119\"><strong>We do not sell your personal information.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f10f2003\"><strong>4. Cookies and Tracking<\/strong><br>Our website uses cookies to keep you logged in, remember your cart, and understand how visitors use our site. We use Google Analytics to help us understand site traffic and usage patterns. You can control cookies through your browser settings, and you can opt out of Google Analytics tracking using Google&#8217;s browser add-on, though disabling these may affect site functionality.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-75d33c95\"><strong>5. Marketing Communications<\/strong><br>If you opt in, we may send you promotional emails about offers, new features, or events. You can unsubscribe at any time using the link in the email. Opting out of marketing emails does not affect transactional messages related to your orders or account. We do not currently send marketing text messages; if that changes, we&#8217;ll update this policy and obtain your consent before doing so.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-aedf10b2\"><strong>6. Your Choices and Rights<\/strong><br>You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access, update, or correct your account information through your account settings<\/li>\n\n\n\n<li>Request deletion of your account and associated personal information, subject to what we&#8217;re legally required to retain<\/li>\n\n\n\n<li>Opt out of marketing communications at any time<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c8b0e7c1\">Massachusetts residents and residents of other states with applicable privacy laws may have additional rights regarding their personal information. To exercise any of these rights, contact us at <a href=\"mailto:hello@onoolmarket.com\">hello@onoolmarket.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-728d0d1a\"><strong>7. Data Retention<\/strong><br>We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8c5c3435\"><strong>8. Data Security<\/strong><br>We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-96be11d4\"><strong>9. Children&#8217;s Privacy<\/strong><br>The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-bd3e899c\"><strong>10. Third-Party Links<\/strong><br>Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-46be8d8e\"><strong>11. Changes to This Policy<\/strong><br>We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-33f4a741\"><strong>12. Contact Us<\/strong><br>Questions about this Privacy Policy or your personal information? Contact us at <a href=\"mailto:hello@onoolmarket.com\">hello@onoolmarket.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pmpro_default_level":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-41804","page","type-page","status-publish","hentry","pmpro-has-access"],"_links":{"self":[{"href":"https:\/\/onoolmarket.com\/ma\/wp-json\/wp\/v2\/pages\/41804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onoolmarket.com\/ma\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onoolmarket.com\/ma\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onoolmarket.com\/ma\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onoolmarket.com\/ma\/wp-json\/wp\/v2\/comments?post=41804"}],"version-history":[{"count":1,"href":"https:\/\/onoolmarket.com\/ma\/wp-json\/wp\/v2\/pages\/41804\/revisions"}],"predecessor-version":[{"id":41805,"href":"https:\/\/onoolmarket.com\/ma\/wp-json\/wp\/v2\/pages\/41804\/revisions\/41805"}],"wp:attachment":[{"href":"https:\/\/onoolmarket.com\/ma\/wp-json\/wp\/v2\/media?parent=41804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}