Privacy Policy – Onool Market | Curated Food Platform Across Greater Boston

Last Updated: June 18, 2026

Who we are

Passport at Home (“we,” “our,” or “us”) operates the website https://onoolmarket.com. We provide online ordering, delivery, and related services for prepared meals and food products.

If you have questions regarding this Privacy Policy, please contact us at he@onoolmarket.com.

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

Media

If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images posted on the site.

Cookies

Our website uses cookies to improve your browsing and shopping experience.

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience and may remain for up to one year.

When you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, cookies may be used to save your login information and display preferences. Login cookies typically last for two days, while display preference cookies may remain for up to one year. Selecting “Remember Me” may extend login persistence to two weeks.

When you place an order, additional cookies may be used to remember cart contents and improve checkout functionality.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Orders and Payments

When you place an order through Passport at Home, we collect information necessary to process and fulfill your order, including:

Name
Email address
Phone number
Billing address
Delivery address
Order details

Payments are securely processed through third-party payment providers such as Stripe. We do not store your complete credit card information on our servers.

Embedded content from other websites

Articles or pages on this website may include embedded content such as videos, images, maps, social media posts, or articles from third-party websites.

Embedded content from other websites behaves in the same way as if the visitor had visited those websites directly. These websites may collect data about you, use cookies, employ additional third-party tracking, and monitor your interaction with embedded content.

Analytics

We may use Google Analytics or similar services to understand how visitors use our website. These services may collect information such as:

IP address
Device type
Browser type
Pages visited
Time spent on pages

This information helps us improve our website and customer experience.

Who we share your data with

We do not sell your personal information.

Your information may be shared with trusted service providers necessary to operate our business, including:

Stripe (payment processing)
Delivery service providers
Website hosting providers
Email marketing providers
Analytics providers
Government authorities when required by law

If you request a password reset, your IP address may be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata may be retained indefinitely.

For users who register on our website, we store the personal information provided in their user profiles. Users may view, edit, or delete their personal information at any time, except for usernames. Website administrators may also access and edit this information when necessary.

Order information may be retained for accounting, tax, legal, and operational purposes.

What rights you have over your data

If you have an account on this website or have submitted comments or orders, you may request:

Access to your personal data
A copy of your personal data
Correction of inaccurate information
Deletion of personal information where legally permitted

This does not include data we are required to retain for administrative, legal, tax, or security purposes.

To submit a request, please contact hello@onoolmarket.com.

Where your data is sent

Visitor comments may be checked through automated spam detection services.

Data may also be processed by third-party providers used to operate our business, including payment processors, analytics providers, email service providers, and website hosting services.

Some service providers may process data outside your state or country. We take reasonable measures to ensure that such processing is performed securely and in accordance with applicable privacy laws.